home internet connectivity - may 12, 2020

we have home internet service with toast.net.

this afternoon, i contacted toast.net via a web form on their website. excerpts from my message:

We would like to upgrade our service, possibly to the 25 Mbps/$54.95 a month plan. I would like to know if that's possible, and what would be involved with upgrading.

toast.net plans for home:

https://www.toast.net/internet/home/dsl2

the email response from toast.net:

Your address qualifies for the 25Mbps plan. We can upgrade you to that speed. You will need an onsite technician to complete the upgrade and it will take 5 to 7 business days. Please let us know if that is ok for you.

i ran the following speed tests around 5:45 p.m. from my lenovo ubuntu linux laptop.

https://fast.com

https://www.speedtest.net

https://www.speedtest.net/result/9429149891

http://speedtest.att.com/speedtest

Etc.

We have no problem streaming video over our Roku TV.

For work, Deb has had problems with video conferencing, which I assume would be due to inefficient upload speeds.

https://support.toast.net/kb/a564/5268ac-extend-wifi-range.aspx

https://support.toast.net/kb/a589/5268ac-static-ip-setup.aspx

https://support.toast.net/kb/a580/slow-speeds.aspx